Product Information
- Waterproof nylon
- Mesh fabric lining
- Neoprene padding
- Zink alloy metal
For optimal care, we recommend hand washing with a mild detergent or gently cleaning with a damp cloth. Allow the item to air dry for best results.
We offer two convenient delivery options:
- Free UK Delivery: Enjoy free shipping throughout the United Kingdom on all orders. Standart UK delivery time is 2-3 working Days.
- Worldwide Delivery: Fees calculated at checkout. Delivery times: USA 7-9 business days, Europe 3-6 business days, Rest of World 4-10 business days.
Return & Refund Policy
Initiating a Return: If you need to return an item, please ensure to do so within 30 days of receiving your order. For specific instructions on UK and International Returns, please refer to the relevant sections below:
UK Returns:
- Self-Service Returns for UK Customers: We offer a convenient self-serve returns feature for orders placed within the United Kingdom.
- For an efficient return process, click on the 'Make a Return (UK)' option in the footer menu of our store's front page and follow the simple steps to request a return shipping label.
- Return Condition: Items must be returned in their original condition, including all tags, packaging, and accessories. We reserve the right to deny a refund if the returned items do not meet these criteria.
Returns outside UK:
- For returns outside the UK, kindly send the item back to us using a shipping method of your choice to the following address: 413 West Lake Avenue, Hampton Vale, Peterborough, PE78HQ, United Kingdom.
- Please include the original packing slip with your return. This helps us quickly identify your order and process your return more efficiently.
- We kindly ask our international clients to note that, for returns from outside the United Kingdom, we are unable to provide shipping labels. Therefore, the arrangement and cost of return shipping will need to be managed by the client.
Refund Process: Upon receiving and inspecting the returned items, we will process your refund promptly. Refunds will be issued to the original payment method used for the purchase.
Refund Timing: Refund timing may vary depending on your payment method and financial institution. Please allow a reasonable processing period.
Exclusions: Certain items, such as personalized or perishable goods, may not be eligible for returns. Refer to the product description for specific return eligibility details.
Damaged or Defective Items: If you receive a damaged or defective item, contact us immediately at info@2kings.co.uk. We'll arrange for a replacement or refund at no additional cost to you.
Questions and Assistance: For any questions or assistance with the return process, please reach out to our customer support team at info@2kings.co.uk - We're here to ensure your satisfaction.
Please note that 2Kings reserves the right to update or modify this Returns and Refunds Policy at any time without prior notice. We encourage our customers to review the policy periodically for any changes.
Why Use Our Sizing Chart?
We know that shopping online can be challenging when it comes to choosing the right size, especially with variations in sizing across different brands and styles. That's why our sizing chart is your go-to resource for accurate measurements and recommendations, tailored to our specific products. With the help of this chart, you can bid farewell to the hassle of returns and exchanges due to ill-fitting items.
How to Use Our Sizing Chart
Using our sizing chart is a breeze! Follow these simple steps to find your perfect fit:
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Take Your Measurements: Refer to our easy-to-follow measurement guide to accurately measure your dogs body.
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Match Your Measurements: Once you have your measurements, compare them to the corresponding sizes in our chart. You'll find a variety of sizes to cater to dogs of all breeds and ensure the perfect fit for your pup's harness.
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Size Recommendations: Based on your measurements, our sizing chart will recommend the best size for you. If your dog's measurements fall between two sizes, we recommend sizing up for a more comfortable fit. Choosing the larger size ensures that the harness is not too tight, allowing your dog to move freely and reducing the risk of any discomfort or restrictions during walks and playtime
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Reach Out to Us: If you have any questions or need further assistance, don't hesitate to contact our friendly customer support team. We are here to help you make the best decision. Email us at Info@2kings.co.uk